Returns & Refunds


We accept no Returns unless an  INCORRECT/DAMAGED product is delivered. 

  • Returns/exchange request need to be placed within 24 hours of the delivery of product.

  • All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags or covers will not be accepted.

  • In case you receive a damaged/defective product, the company should be notified within 24 hours of receipt. We might request you to share snap shot at houseofjhumkas@gmail.com or call/whatsapp us on +91 8248519920.

  • We Do not provide Pick-up service, hence the order needs to be self-shipped in case of an exchange. The sender has to bear the returns shipping cost.In you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.

  • Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.

  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service,preferably DTDC, PROFESSIONAL COURIERS etc. 

  • Kindly do not use services like FedEx and Blue Dart for return shipping as they are premium services, and we cannot afford to pay for such services. 

  • Products listed under the collection of SALE and Nose Pins cannot be refunded or returned under any circumstances except if it's delivered incorrectly, completely damaged, or lost. 

  • Changes like bending of the earring stem, the button/push back rubber being lose are not considered as a damage as it can be easily fixed by the customer.