We at House of Jhumkas know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
WHEN WILL I RECEIVE MY ORDER?
Once you've placed the order with us,the product is dispatched to you within 3 working days days. (We are closed on Saturday-Sunday)
- The shipping duration will vary from 1-5 days depending upon the location .
- Free shipping is available in subject to a minimum order value. A charge of Rs. 50/- will be applied to all orders below Rs. 1500/-
- The whole order amount including any delivery charges will be refunded if the order is damaged, lost or undelivered to your preferred location.
HOW DO I KNOW IF MY ORDER IS DISPATCHED?
- We provide you with a tracking number and a link to track to your order via E-mail once the order is dispatched, we request you to take the responsibility to carefully track your order till its delivery. In case it has been delivered at your address , and it was collected by security staff, House help, neighbor etc. We do not have any guarantee regarding such cases. There will be no call or communication from the courier companies while delivering your order, so kindly track your order regularly to receive with no hassles.
WHAT IF I RECEIVE MY PARCEL IN AN OPENED CONDITION?
- We ship our packages inside an anti-tamper plastic sealed pouches,
If you feel that your package was opened/tampered with, please don't accept delivery. Return it back to the delivery staff and mention it has been tampered .